Free economy shipping on all orders in the United States. Standard shipping costs $2.99. Express shipping costs $4.99.

We mostly ship with USPS, so you will need a valid USPS address to order.

We ship all orders within 24 business hours, every business day, excluding legal holidays.

Cancelations: Orders are eligible to be canceled within 30 minutes after the order is placed. You can cancel your order using the Cancel Items button located in Your Account > Your Orders. After 30 minutes, you can Contact Us to see if your order is eligible for cancellation.

Lost and undeliverable orders: For all lost or undelivered orders, please contact us at 732-660-8060 or support@joolbaby.com.