Shipping & Delivery
Free economy shipping on all orders above $25. Orders below $25 are charged a calculated shipping fee based on your shipping address and the product being shipped.
We mostly ship with USPS, so you will need a valid USPS address to order.
We ship all orders within 24 business hours, every business day, excluding legal holidays.
Cancelations: Orders are eligible to be canceled within 30 minutes after the order is placed. You can cancel your order using the Cancel Items button located in Your Account > Your Orders. After 30 minutes, you can Contact Us to see if your order is eligible for cancellation.
Lost and undeliverable orders: For all lost or undelivered orders, please contact us at 1-888-788-5665 or support@joolbaby.com.
We mostly ship with USPS, so you will need a valid USPS address to order.
We ship all orders within 24 business hours, every business day, excluding legal holidays.
Cancelations: Orders are eligible to be canceled within 30 minutes after the order is placed. You can cancel your order using the Cancel Items button located in Your Account > Your Orders. After 30 minutes, you can Contact Us to see if your order is eligible for cancellation.
Lost and undeliverable orders: For all lost or undelivered orders, please contact us at 1-888-788-5665 or support@joolbaby.com.